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IT Technician/Desktop Support – North London – Full time position

Circa £30k to £33k + extensive benefits including 25 days hols and bank hols, great pension, lunches and gym.

Our client, a prestigious independent school in North London, are looking for an IT Technician/Desktop Support to join their team.

The school is situated in one of the most attractive and sought after areas of North London, only a short journey from Central London.

The classrooms are equipped with leading-edge technology to support teaching and learning. The school is fully networked, providing high-speed internet connectivity to the whole community. The recent implementation of IPads for classroom use and by teachers has run parallel with the installation of a business-grade Wi-Fi network.

Main Responsibility:
  • Providing first-class, customer focused IT support across a diverse and challenging user community.
  • Building and updating operating systems and applications images for desktop and laptop computers
  • Creating user network and email accounts, including ensuring new accounts are members of appropriate security and distribution groups.
  • Provide customers face-to-face support to resolve IT-related queries
  • Updating the service desk system with progress, managing communication with customers through to completion of incidents.
  • Updating and maintaining documentation
Essential Criteria:
  • Experience of support technologies such as Microsoft Office, Microsoft Windows, SIMS, Firefly, IPads/IOS, SCCM and Office 365
  • Excellent communication skills and the ability to explain technical matters in a simple language to staff and pupils
  • Good numeracy and literacy skills
  • Ability to work well as a member of a team
  • Self-motivated
  • Be friendly and polite
Desirable Criteria:
  • An honors degree in a relevant subject
  • Experience in working in the education sector
Interview date: around 19th October 2017

If you feel you have the required knowledge and experience and would like to apply for this role then please send your CV to agoldstone@esp-recruit.co.uk

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Job summary

Sector:

IT/Desktop Support

Location:

North London

Salary:

£30k to £33k

Contract type:

Permanent

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