IT and Operations Manager
An East London charity, established to work alongside people facing poverty, injustice, and inequality, is seeking an ICT and Premises Co-ordinator. You will serve as the main point of contact for all IT-related queries, lead the relationship with the charity’s third-party IT support provider and premises management provider, and manage a project to support the tendering of a new IT support provider.
This role would suit someone outgoing and personable, with a strong social ethos, who enjoys being the focal point for both IT support (60%) and managing the estate and office in East London (40%).
Your key contacts will include facilities (a basic knowledge of Health and Safety is essential), third-party IT partners, the Senior Management Team (SMT), operations, and the front-of-house team.
Your IT support experience should include first-line support for O365 and SharePoint, entry systems and AV, laptops, Mac iOS, and Windows PCs for approximately 150 staff, many of whom work remotely.
Reporting to the COO, this role includes a hybrid working arrangement: 75% onsite and 25% offsite. You will also manage two direct reports from the front-of-house team.
This is a great employer where people are treated fairly, feel engaged and empowered, and work together to achieve a shared vision. The charity offers a fantastic benefits package, including:
- 25 days of holiday plus bank holidays and 3 additional days at Christmas, rising to 41 days after 5 years (including bank holidays)
- Time off for appointments
- Enhanced maternity and sick leave
- Hybrid working
- Up to 2 days of volunteering leave
- Employee assistance program
- Season ticket loans
- Eye care
- Rental deposit loan
- Stakeholder pension
This could be a 12- or 18-month fixed-term contract, depending on your personal circumstances.
Job summary
Sector:
IT
Location:
East London
Salary:
£43K
Contract type:
12 or 18 month contract
Have you seen these?
Permanent
Location: Devizes, Wiltshire
Salary: £38,000
Contract: Permanent
Summary: Dauntsey’s School is a thriving educational environment with a strong culture, a well-established infrastructure, and progressive, forward-thinking leadership. Known for its kindness, supportiveness, and mutual respect, the school is seeking its next Senior Technical Officer.
In this role, you’ll take a lead position in managing and developing all aspects of the school’s network infrastructure. You’ll provide expert support and technical leadership to ensure secure, reliable, and efficient IT operations that underpin teaching, learning (including 1:1 device programs), and administrative functions.
morePermanent
Location: West Country (nr Bath)
Salary: £neg on exp
Contract: Permanent
Summary: A successful and technically robust school in the West Country is looking for an ideal IT leader, ideally with experience in secondary education.
This role will give the right candidate:
A chance to be part of the Senior Management Team
The opportunity to manage a team of 5 IT staff, delivering support and development of IT systems for nearly 100 students.
A key role in the strategic direction of a digitally focused school.
A focus of working with educators on the latest tech including AI, cyber security, the 365 ecosystem and Azure cloud services.
morePermanent
Location: Surrey
Salary: £28-35 Neg on Experience
Contract: Full time/Permanent
Summary: Do you enjoy supporting school colleagues and have a good knowledge of education data systems?
Would you like to work for a friendly and highly successful MIS support company—one that’s outpacing the competition, growing its client base by 25% last year and nearly doubling since 2022?
Are you keen to be trained in another leading MIS to expand your understanding of information systems?
If so, our accredited SIMS, Bromcom, and Arbor support unit—with a growing client base, particularly among MATs—is looking for its next valued team member.
more
Thanks to Will and the team for their outstanding support in helping us find much-needed Data Managers for The ONTO Group. As a small EdTech company, recruiting top talent can be a challenge, but their tailored marketing package has been a perfect fit for our needs.
The thoughtful design of the package has helped us connect with individuals who might not have considered applying previously, opening up new opportunities and strengthening our recruitment efforts.
Neil Gregory
Co-Founder @ The ONTO Group
I wanted to extend my gratitude for the pivotal role you’ve played Steve in aligning me with the opportunity. Your proactive outreach, upon noticing the update on my LinkedIn profile, opened the door and throughout this process, your regular updates and unwavering support have been invaluable, and for that, I am extremely grateful.
It’s rare to find someone with the commitment and patience you’ve exhibited. Your professionalism and dedication are deeply appreciated, and I genuinely appreciate everything you’ve done to facilitate this match.
Colin Fear
Head of UK Accounts at iCT4
Will Townsend at ESP is excellent at sourcing candidates in very specialist areas, which we may otherwise not have found. He is open and honest, service oriented and prompt in any correspondence – I recommend Will and ESP wholeheartedly.
Berkhamsted School
Tara Day – HR Manager
Your contractor has been a fantastic support to the IT department over the past weeks and we can highly recommend him for any future contracts you arrange on his behalf.
Friern Barnet school
Business Manager
You have been an amazing help and I can’t thank you enough!
The Coopers’ Company and Coburn School
Sue Hay – Headteacher
Thank you for all of your assistance with this vacancy, it was a positive experience for us and we are grateful for your professional support throughout.
Leathersellers Federation of Schools
Leathersellers Federation of Schools
I have known William for many years. He was my first call when I began looking for a new job and matched me up with a great employer within a few weeks. He stayed in touch throughout the recruitment process and followed up after I began my new job to see how I was settling in. If you work in this area of education and are looking to recruit or move on from your current job this is the place to start.
Mark Blackwood Senior MIS Consultant
Senior MIS Consultant
William is both friendly and professional. Always prepared to listen and advise but never pushy. He found me a job doing what I have always wanted to do. Thank you!
Lesley, MIS and SIMS Consultant
MIS Consultant
Thank you for your help with this, you certainly do have some contacts and always find someone for us.
Sarah Ruiz MIS Services Manager
Cygnet IT services CIC
I am delighted with the service that ESP has provided, in particular Nick Sion, who has worked hard to secure me a position at a brilliant school in London. He has kept in touch with me at all stages of the recruitment process and has been extremely helpful to me.
iSAMS Reporting Manager
Justin, iSAMS Reporting Manager
I was contacted by ESP regarding a potential contract and from the first phone call over a year ago, to our continued communications, they have always been courteous, professional, and informative. Nick who is one of the Senior Consultants was especially helpful when organising my CV, paperwork and interviews before I started. He has also negotiated several extensions to my contract including a pay rise on my latest renewal.
Will, Marysia, Lewis and the whole team have also been very helpful when dealing with any queries I have had and they always go out of their way to ensure that I am paid on time. I would recommend ESP to contractors as they go the extra mile to make sure everything is in place, before and during the time you work for them.
IT Contractor
Mark, IT Contractor
Nick has been amazing and has supported me while I was looking for my next career move. He was always available if I had any questions or queries and went above and beyond when I was going through the hiring process for my new role. Nothing was ever too much trouble and I would not be in the role I am in today without his persistence and expertise.
Candidate Placement
Luke, Candidate
I just wanted to drop you an email to comment on the excellent service I have received from Steve. From the very beginning of the recruitment process, Steve has been professional, helpful and very responsive in communications. I’ve been especially impressed by the updates I have been sent about the progress of the application without me having to chase. It’s a pleasure nowadays to find this sort of service. I have been very happy to deal with ESP.
Job Candidate
Job Candidate
Steve Simms has been fantastic through the whole process, he has made what can be a stressful process into something easy and relaxed. Steve took all my questions and concerns and provided me with honest and quick answers. He was always contactable and made me feel comfortable throughout. I thank Steve and ESP for landing me my dream job.
Successfully placed candidate
Candidate
ESP is my first port of call for any new positions I need to fill or for new positions for myself.
Lee Dowling, IT Manager
Edge Grove School
I would personally recommend Nick and ESP to any employer or job seeker in the education sector.
Daniel James, Group MIS Analyst
Cognita Schools
Will has done me proud whenever I’ve needed him over the years and I have recommended ESP to many friends and colleagues, whether they were hiring or looking to be hired. He clearly puts effort into matching people and roles, rather than just shoe-horning unsuitable people in.
Lee Dowling, IT Manager
Edge Grove School
ESP’s thorough and professional approach to recruitment is a refreshing change compared with other agencies that send unqualified candidates who do not meet requirements. The standard and consistency of candidates is always good and so is the level of communication and understanding of our requirements, which is most welcome.
Mark Nelson, Head of Service Delivery
Gaia Technologies PLC
ESP makes it easy and find the right people fast!
Prad Samtani, Director of IT
Berkhamsted School
Throughout the four years I have worked with ESP, they have provided me with interesting and challenging IT contracts in schools. They are the best.
Cezar Negru
Independent IT Contractor
I have worked for ESP for six years as an independent SIMS consultant. They are very helpful, a pleasure to deal with and they really specialise in SIMS which is great for me.
Rob Lloyd
Independent SIMS Consultant
Nick has an excellent understanding of the independent schools sector as well as the applications used within schools, specifically academic MIS offerings such as SIMS and iSAMS. His cognizance of the schools’ job market is exceptional and I have always found him to be dedicated and hard working.
Daniel James, Group MIS Analyst
Cognita Schools
ESP are excellent at recruiting candidates in very specialist areas, which we would otherwise not have found. Hard working, meticulous and prompt in any correspondence – I recommend them wholeheartedly.
Liz Elam
Principal, Abbey College Manchester
I don’t know how many staff Will has hired for us this year, but they have all been excellent as have Will and his team.
Tom Welch, Managing Director
Turn IT On