0 shortlisted jobs

Senior Field Technical Engineer – Middlesex or Berkshire – up to £45,000 + benefits

Senior Field Technical Engineer – Middlesex or Berkshire
up to £45,000 + phone + mileage + laptop

THIS IS AN URGENT REQUIREMENT

RE: NS/RH/MIDBERKS/1095

Our client, a leading Education ICT solutions provider require a Senior Technical Engineer to facilitate client visits to support the ongoing running of their school’s network.

This is a field-based role and as the Senior Technical Engineer you will take ownership for a group of sites including being the escalation point for all technical issues within the client, before issues hit the Helpdesk.

Your main duties will include:

  • Providing the highest level of technical expertise to all assigned customer networks.
  • Visiting client sites and working through an agreed list of issues or strategic discussions.
  • Identifying areas of growth within the school from a Technical and Engineering front and escalating these to the account manager.
  • Mentoring the Network Manager and Engineers on site and assisting in progressing them onto the next level of Engineer within the company.
  • Communicating (verbally and in writing) technical information at an appropriate level, and in a suitable style, having assessed the audience.

Other responsibilities will include:

  • Attending emergency call outs where needed and covering the absence of engineers.
  • Being part of the team that respond to calls on the Helpdesk.
  • Taking ownership of tickets and managing them in a logical and methodical manner.
  • Conducting full and thorough diagnostics with end users to enable ticket resolution.
  • Updating the Technical Services Manager with ongoing tickets, resolution and progress.
  • Escalating calls to engineers with specific knowledge and informing the Technical Services Manager.
  • Checking Disk space, Backups, Event logs, Cluster Shared Volume/Shared Storage for Hypervisors and SNMP Traps on client systems.
  • Being part of our Technical Advisory Group to recommend new systems and ways of implementing standardised systems across our schools.
  • Providing a detailed scope of works and lead engineering projects during school holidays including leading individuals of teams on site and delegating appropriate tasks to ensure projects run on time.
  • Working with the account manager in liaising with the schools to ensure all equipment is correct and that each school recognises you as the face of the project.

As the ideal candidate – you will have:

  • At least 4 years’ experience managing Enterprise level Network infrastructures/a Service Desk.
  • At least 4 years’ experience of project managing high end Microsoft server environment deployments.
  • Experience with Virtualisation (VMWARE or Hyper-V preferred).
  • Experience with Cloud Services is also highly desirable.
  • A professional qualification (Degree / Masters in Computing) or Microsoft Certified Systems Administrator (MCSA), Microsoft Certified Systems Engineer (MCSE)) or demonstrable experience.
  • Other specialist IT specific qualifications i.e. Aruba, Cisco, HP or other Enterprise level software/hardware.

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

If you feel you have the required knowledge and experience and would like to apply for this role, then please send your CV to nsion@esp-recruit.co.uk

THIS IS AN URGENT REQUIREMENT

Job summary

Sector:

ICT

Location:

Berkshire / Middlesex

Salary:

Up to £45,000

Contract type:

Perm

Have you seen these?

6 month contract

Leading sims support unit in Central London requires a schools experienced technical support officer, ideally with experience in supporting the technical aspects of the sims database, for a 6 month contract (possible to perm).

Starting ASAP Urgent, you will have experience of a range of schools network technologies including server 2012 R2, 2016, VMWare, Hyper V, Veeam, AD, Group Policy, DNS, DHCP, SQL server, windows 10 and ideally Solus 3!

You will be supporting up to 200 schools across the London region via helpdesk, remote support and onsite visits with 1st, 2nd and 3rd line calls including liaising with Capita software helpdesk and other 3rd party suppliers

more

Perm

Our client, a group of prestigious independent schools, are currently looking for an experienced Systems Specialist to join their existing Network Services team. Reporting to the Network Manager, you will be responsible for implementation of the strategic development of ICT resources, day to day management of the infrastructure, coaching of junior colleagues as well as act as an escalation point providing up to 3rd line ICT Support.

more

Contract

Our client, a prestigious organisation of independent schools based within London, are currently looking for an IT School Technical Specialist on a 12 month fixed term contract basis to bring technical specialist expertise to the trust across a broad range of technologies. You will act as the 3rd Line technical support for a select group of schools, liaising with other members of the Technical Team to resolve issues as quickly and effectively as possible.

more
Terms of usePrivacy Policy