0 shortlisted jobs

Support Analyst – Chelmsford – Paying up to 25k – Perm

Support Analyst

Chelmsford

Paying up to 25k dependent on experience

Permanent full time – to start ASAP

Job Requirements

We are recruiting to a number of Support Analyst positions working within a Library Support Team – you will be required to support customers resolve issues on second line support.

You will develop and maintain professional relationship with customers providing clear and concise instructions to assess and solve cases, you will be required to investigate problems, provide solutions, involve external teams/suppliers to gain more information when required, prioritise cases accordingly working to SLA’s and progress cases through to resolution.

Other responsibilities include working with the Support, Consultancy and Development teams to upskill products and services and contribute to the wider team with input to the sales process where required.

The Package

This is a full time permanent position paying up to £25k dependent on experience.

Job Requirements

You will hold existing experience of working with customers to help resolve issues in 2nd Line Support.

Job summary

Sector:

ICT

Location:

Chelmsford

Salary:

£25,000

Contract type:

Permanent

Have you seen these?

Perm

Working with a large organisation based in Chelmsford we are recruiting to a Finance Software Support Analyst based on their service desk.

You will be responsible for answering calls from staff in schools in relation to issues and queries using FMS software used for financial tasks. You will be required to resolve these issues or queries through to resolution ensuring excellent customer service at all times.

more

Permanent

Education Support Professionals are looking for a Marketing Executive for a multi award winning Edtech organization based in Central London.

The Company:

The company has been developing creative educational software for nearly 2 decades internationally and continues to grow year on year.

The software is designed closely with schools to enable children to learn and be creative whilst using the tools they will be working with once they leave school.

Due to the sustained growth, the company is looking for a Marketing Executive to join the organsation and play a key role in the company’s marketing campaigns. You will have responsibility around content generation leading to increased awareness and preference to company’s brand and tools within the UK & International education markets whilst working closely with the marketing team.

more

Permanent

 Our client, a highly respected school in Cambridge with an exceptional Ofsted report and approximately 1,100 pupils have an urgent requirement for a Senior IT Technician to join the existing IT Team.

As the Senior IT Technician you will provide a wide range of IT system management, installation and support services including specific projects under the direction of the Network Manager.

more
Terms of usePrivacy Policy