0 shortlisted jobs

Support Analyst – Chelmsford – Paying up to 25k – Perm

Support Analyst

Chelmsford

Paying up to 25k dependent on experience

Permanent full time – to start ASAP

Job Requirements

We are recruiting to a number of Support Analyst positions working within a Library Support Team – you will be required to support customers resolve issues on second line support.

You will develop and maintain professional relationship with customers providing clear and concise instructions to assess and solve cases, you will be required to investigate problems, provide solutions, involve external teams/suppliers to gain more information when required, prioritise cases accordingly working to SLA’s and progress cases through to resolution.

Other responsibilities include working with the Support, Consultancy and Development teams to upskill products and services and contribute to the wider team with input to the sales process where required.

The Package

This is a full time permanent position paying up to £25k dependent on experience.

Job Requirements

You will hold existing experience of working with customers to help resolve issues in 2nd Line Support.

Job summary

Sector:

ICT

Location:

Chelmsford

Salary:

£25,000

Contract type:

Permanent

Have you seen these?

permanent

We are working with a wonderfully warm, Ofsted outstanding, buzzy and supportive smaller independent school for younger children. The post is titled senior school secretary but combines responsibilities which include Headteacher’s PA (personal assistant), office management, HR and recruitment, managing reception, assisting teachers and support staff alike, keyholder, gate duty, attending events, first aider, admissions, helping visitors, SCR and various contact with parent via email, written and face to face.

This “heart of the school” position requires someone with tonnes of energy and enthusiasm, someone who thrives in a busy demanding environment, who can deal with a range of tasks often concurrently with a smile and good sense of humour!

more

Contract

 Our client, a medium sized secondary school in North London have an urgent requirement for an experienced Data Officer to assist with entering and reporting school data on SIMS, Assessment and SISRA.

more

Perm

We are recruiting to a number of Senior Support Analyst positions working within a Library Support Team – your duties will be to pick and up and progress support cases with minimal supervision within specific timeframes to FE and HE libraries.

more
Terms of usePrivacy Policy