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ICT Technician

The Headlines:

  • £34,000 – £37,000 (dependent on experience)
  • Full-time, 40 hours per week (Mon–Fri, 9am–5pm)
  • Free lunch during term time
  • 26 days holiday + bank holidays
  • 15% Contributory pension + life assurance
  • Access to on-site gym facilities
  • Cycle to Work scheme
  • Local free parking / close to underground network in Barnet / North Camden area
  • Ongoing CPD and training support

The Opportunity

An independent all through school is looking for a 2nd Line IT Technician to join a small, high-performing IT team supporting a 1200 end point modern, well-funded technical environment.

This is an excellent opportunity for an IT Engineer who enjoys a broad, hands-on role across infrastructure, end-user support, and cloud services in a uniquely casual environment.

Technology Environment

You’ll have good experience in most of these technologies and the ability to pick up the other:

  • Microsoft 365, Google Workspace, SCCM, CoPilot, MDM & Cloud AV
  • Active Directory, DNS, DHCP, Windows server and Hyper V
  • Physical + virtual infrastructure
  • Firewall & safeguarding appliances

The Role

  • Provide 1st & 2nd line support to staff and students
  • Support and maintain desktop, mobile, AV and print environments
  • Assist with server, network, and cloud platform support
  • Work with third-party providers on escalations and projects
  • Help deliver upgrades, installations, and deployments
  • Manage tickets, SLAs, and user requests in a structured helpdesk environment

What We’re Looking For

  • 3+ years in a user-facing IT support role (education experience very beneficial)
  • Strong Windows OS, M365 and hardware troubleshooting skills
  • Working knowledge of networking fundamentals
  • Exposure to Mac/iOS and Windows Server (desirable)
  • Exceptional communication skills and a proactive mindset

If you’re a technically curious support professional, looking to broaden your infrastructure and cloud exposure in a well-resourced environment, we’d love to hear from you.

Job summary

Sector:

IT

Location:

North London

Salary:

£34-37K

Contract type:

Permanent

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