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IT Ops Manager

IT Operations Manager (Field based)

Multi-site role across several Independent schools in the East Midlands & Anglia regions

Up to £58,500 negotiable + strong benefits inc:

Expensed travel from closest base site, Contributory pension scheme – employer contribution up to 18%. Life assurance. Free lunches in term time, Comprehensive training support including non-contributory apprenticeship programmes; training grants / loans available. Cycle to work scheme. Employee Assistance Programme. Retail and lifestyle discounts. Staff discount on school fees

Take ownership of IT across a modern, cloud-first environment

Ready to step into a role where you can genuinely shape IT strategy, lead teams, and drive transformation?

This is a standout opportunity for an experienced IT professional to take responsibility for IT operations across a group of well-resourced sites, delivering reliable, secure, and forward-thinking technology that directly supports end users. With support and development from Central Office.

You’ll combine hands-on technical expertise with leadership and strategic input, making this ideal for someone looking to move beyond pure support into a broader operational leadership role.

Why this role is different

Multi-site influence – lead IT across a cluster, not just a single environment

Cloud-first technology stack – heavily invested in Google Workspace and Microsoft 365

Real ownership – shape infrastructure, service delivery, and future roadmap for your schools within a bigger group.

Leadership opportunity – mentor and develop on-site technical teams in each site.

Continuous improvement focus – drive modernisation, not just BAU

Purpose-driven environment – see the direct impact of your work every day

The role

You’ll be responsible for the end-to-end delivery of IT services across multiple sites, ensuring systems are robust, secure, and aligned with organisational needs.

Key areas of impact:

Service Delivery & Operations

  • Oversee day-to-day IT operations, support services, and infrastructure performance
  • Act as an escalation point for complex technical issues
  • Ensure consistent, high-quality IT support across all locations

Infrastructure & Cloud Technologies

  • Manage and optimise Google Workspace environments (Admin Console, devices, security, data governance)
  • Support and develop Microsoft 365, Azure/Entra ID, and hybrid infrastructure
  • Ensure systems are scalable, secure, and future-ready

Projects & Change

  • Lead infrastructure upgrades, system implementations, and technology rollouts
  • Drive standardisation and best practice across sites
  • Contribute to IT strategy and long-term planning

Security & Resilience

  • Maintain strong cybersecurity practices and compliance
  • Support backup, disaster recovery, and business continuity planning

Governance & Quality

  • Manage documentation, asset registers, and reporting
  • Ensure adherence to IT service management (ITIL-aligned) processes
  • Oversee third-party suppliers and service quality

Leadership & Collaboration

  • Lead and develop a distributed team of IT technicians
  • Work closely with stakeholders to understand needs and deliver solutions
  • Promote collaboration, innovation, and knowledge sharing across sites

What you’ll bring

  • Strong experience in IT operations, infrastructure, or service delivery
  • Hands-on expertise with:
    • Google Workspace (essential)
    • Microsoft 365, Azure/Entra ID, Windows environments
  • Experience leading or mentoring technical teams across multiple locations
  • Solid understanding of ITIL-based service management
  • Proven track record of delivering projects and driving improvements
  • Strong problem-solving, communication, and stakeholder engagement skills

Ready for your next step?

If you’re looking for a role where you can develop your technical leadership, used your hands-on expertise, and see real impact, this is an excellent opportunity

Job summary

Sector:

IT

Location:

East Midlands

Salary:

up to £58K negotiable on experience

Contract type:

Permanent

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